Once the purchase is successfully completed, Ticketmaster will send the buyer the redemption URL. it is recommended that partners display it to the buyer. The URL is active until the buyer redeems the ticket. Partners can store the URL, however be advised that anyone who has the URL can redeem the ticket and could result in a customer service issue. Ticketmaster also sends reminders to the buyer until the ticket has been redeemed. Requesting a copy of the URL is not standard practice and we do not recommend relying on this as part of the integration process.
Partner API Claim flow
1) Fan receives Ticketmaster Email confirmation
2) Tickets are redeemed on Ticketmaster
3) Fan signs in with a registered Ticketmaster account to complete the claim process
4) Tickets claimed from ticketmaster.com (http://ticketmaster.com/) account