PASSWORD PROTECTED OFFERS

Overview

Fans may be required to enter an offer passcode (or password) to access exclusive ticket deals set aside for them by Ticketmaster clients. When a ticket deal requires a passcode, fans must enter a valid passcode to view and purchase tickets. Partners who want to offer these exclusive deals to fans will need to update their UI to allow fans to enter a passcode and their backend services to send the passcode with inventory and reserve API requests.

Partners must perform the following steps to integrate this offer type:

  1. Provide the ability for fans to enter an offer passcode in your UI.
  2. Send the passcode in your inventory request to unlock the tickets.
  3. Send the passcode in the Partner API Reserve Request
  4. Complete checkout
    • Add delivery (if required for your API key)
    • Add billing
    • Commit the cart
  5. Support the error responses for Top Picks API, Availability API and Partner API

Top Picks API

The Top Picks API endpoint Top Picks Details [GET] will return password protected offers for the particular event id.

Password Parameter

Parameter Description Type Example Required
password Passcode to be provided as a parameter to include the offers associated with that password string “disney” No

If the password is valid, each offer will have a true/false ‘protected’ flag to indicate if the offer is protected (exclusive ticket deal) or unprotected.

If no password is provided, the request will only return non-protected offers.

Response when password is found

Request Response

https://app.ticketmaster.com/top-picks/v1/events/{event_id}?apikey={apikey}&password={passcode}
{
    "page": {
        "number": 1,
        "size": 24,
        "totalElements": 24,
        "totalPages": 1
    },
    "picks": [
        {
            "type": "seats",
            "quality": 0.292846,
            "section": "301",
            "selection": "standard",
            "row": "9",
            "descriptions": [
                "Reserved Seating",
                "NOT Odd Sections"
            ],
            "area": {
                "id": "11",
                "name": "L300",
                "description": "Level 300"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQ2A"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.873246,
            "section": "103",
            "selection": "standard",
            "row": "9",
            "descriptions": [
                "Reserved Seating",
                "NOT Odd Sections"
            ],
            "area": {
                "id": "9",
                "name": "L100",
                "description": "Level 100"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQZA"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.870285,
            "section": "104",
            "selection": "standard",
            "row": "9",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "9",
                "name": "L100",
                "description": "Level 100"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQZA"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.951146,
            "section": "A",
            "selection": "standard",
            "row": "J",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "8",
                "name": "AAZZ",
                "description": "Letter Boxes"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQYQ"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.948383,
            "section": "B",
            "selection": "standard",
            "row": "J",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "8",
                "name": "AAZZ",
                "description": "Letter Boxes"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQYQ"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.945619,
            "section": "C",
            "selection": "standard",
            "row": "J",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "8",
                "name": "AAZZ",
                "description": "Letter Boxes"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQYQ"
            ],
            "seats": [
                "1",
                "2"
            ] 
        },
        {
            "type": "seats",
            "quality": 0.991314,
            "section": "FLRC",
            "selection": "standard",
            "row": "10",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQYA"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.98726,
            "section": "FLRA",
            "selection": "standard",
            "row": "13",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6DC7BQ"
            ],
            "seats": [
                "9",
                "10"
            ]
        },
        {
            "type": "seats",
            "quality": 0.989471,
            "section": "FLRB",
            "selection": "standard",
            "row": "17",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6EGMBRGUYDAMBRPQYA"
            ],
            "seats": [
                "1",
                "2"
            ]
        },
        {
            "type": "seats",
            "quality": 0.984101,
            "section": "FLRC",
            "selection": "standard",
            "row": "13",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6DC7BQ"
            ],
            "seats": [
                "9",
                "10"
            ]
        }
    ],
    "_embedded": {
        "offer": [
            {
                "offerId": "GJ6EGMBRGUYDAMBRPQ2A",
                "name": "Desc: Level 1 Test Offer",
                "ticketTypeId": "0000C0150001",
                "priceLevelId": "4",
                "description": "Desc: Level 1 Test Offer",
                "currency": "USD",
                "faceValue": 1.0,
                "totalPrice": 175.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": true
            },
            {
                "offerId": "GJ6EGMBRGUYDAMBRPQZQ",
                "name": "Desc: Level 1 Test Offer",
                "ticketTypeId": "0000C0150001",
                "priceLevelId": "3",
                "description": "Desc: Level 1 Test Offer",
                "currency": "USD",
                "faceValue": 2.0,
                "totalPrice": 176.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": true
            },
            {
                "offerId": "GJ6EGMBRGUYDAMBRPQZA",
                "name": "Desc: Level 1 Test Offer",
                "ticketTypeId": "0000C0150001",
                "priceLevelId": "2",
                "description": "Desc: Level 1 Test Offer",
                "currency": "USD",
                "faceValue": 3.0,
                "totalPrice": 177.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": true
            },
            {
                "offerId": "GJ6EGMBRGUYDAMBRPQYQ",
                "name": "Desc: Level 1 Test Offer",
                "ticketTypeId": "0000C0150001",
                "priceLevelId": "1",
                "description": "Desc: Level 1 Test Offer",
                "currency": "USD",
                "faceValue": 4.0,
                "totalPrice": 178.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": true
            },
            {
                "offerId": "GJ6DC7BQ",
                "name": "Standard Ticket",
                "ticketTypeId": "000000000001",
                "priceLevelId": "0",
                "description": "Standard Ticket",
                "currency": "USD",
                "faceValue": 5.0,
                "totalPrice": 179.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": false
            },
            {
                "offerId": "GJ6EGMBRGUYDAMBRPQYA",
                "name": "Desc: Level 1 Test Offer",
                "ticketTypeId": "0000C0150001",
                "priceLevelId": "0",
                "description": "Desc: Level 1 Test Offer",
                "currency": "USD",
                "faceValue": 5.0,
                "totalPrice": 179.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": true
            }
        ]
    },
    "eventDetails": {
        "id": "0D005A6102AF33C3",
        "granularPricing": false,
        "venueMapUrl": "https://app.ticketmaster.com/maps-preprod/geometry/3/event/0D005A6102AF33C3/image?systemId=HOST&app=TOPPICKS&pw=0",
        "venueMapWithLabelsUrl": "https://app.ticketmaster.com/maps-preprod/geometry/3/event/0D005A6102AF33C3/image?systemId=HOST&app=TOPPICKS&pw=0&showLabels=true",
        "safeTixEnabled": false
    }

Error response when password is not found

If the password is invalid, the request will return non-protected offers and the following error message in the response

Request Response

https://app.ticketmaster.com/top-picks/v1/events/{event_id}?apikey={apikey}&password={passcode}
    {
    "page": {
        "number": 1,
        "size": 13,
        "totalElements": 13,
        "totalPages": 1
    },
    "picks": [
        {
            "type": "seats",
            "quality": 0.993577,
            "section": "FLRC",
            "selection": "standard",
            "row": "1",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6DC7BQ"
            ],
            "seats": [
                "9",
                "10"
            ]
        },       
        {
            "type": "seats",
            "quality": 0.955674,
            "section": "FLRC",
            "selection": "standard",
            "row": "49",
            "descriptions": [
                "Reserved Seating",
                "Odd Sections"
            ],
            "area": {
                "id": "5",
                "name": "FLOOR",
                "description": "Floor"
            },
            "offers": [
                "GJ6DC7BQ"
            ],
            "seats": [
                "9",
                "10"
            ]
        }
    ],
    "_embedded": {
        "offer": [
            {
                "offerId": "GJ6DC7BQ",
                "name": "Standard Ticket",
                "ticketTypeId": "000000000001",
                "priceLevelId": "0",
                "description": "Standard Ticket",
                "currency": "USD",
                "faceValue": 5.0,
                "totalPrice": 179.93,
                "charges": [
                    {
                        "reason": "service_tax",
                        "type": "tax",
                        "amount": 6.33,
                        "fee_type": "PER TICKET"
                    },
                    {
                        "reason": "service",
                        "type": "fee",
                        "amount": 168.6,
                        "fee_type": "PER TICKET"
                    }
                ],
                "limit": {
                    "min": 1,
                    "max": 50
                },
                "promotions": [],
                "protected": false
            }
        ]
    },
    "eventDetails": {
        "id": "0D005A6102AF33C3",
        "granularPricing": false,
        "venueMapUrl": "https://app.ticketmaster.com/maps-preprod/geometry/3/event/0D005A6102AF33C3/image?systemId=HOST&app=TOPPICKS&pw=0",
        "venueMapWithLabelsUrl": "https://app.ticketmaster.com/maps-preprod/geometry/3/event/0D005A6102AF33C3/image?systemId=HOST&app=TOPPICKS&pw=0&showLabels=true",
        "safeTixEnabled": false
    },
    "tmError": {
        "message": "The requested passcode could not be found"
    }
}

Availability API

The Avilability API endpoint Ticket Inventory And Seat Availability [GET] will return password protected offers for the particular event id.

Password Parameter

Parameter Description Type Example Required
password Passcode to be provided as a parameter to include the offers associated with that password string “disney” No

If the password is valid, each offer will have a true/false ‘protected’ flag to indicate if the offer is protected (exclusive ticket deal) or unprotected.

If no password is provided, the request will only return non-protected offers.

Response when password is found

Request Response

https://app.ticketmaster.com/partners/v1/events/{event_ID}/availability?apikey={apikey}&password={passcode}
{
    "event": {
        "id": "0D005A6102AF33C3",
        "restrictSingle": false,
        "safeTixEnabled": false,
        "eventTicketLimit": 0,
        "onsale": "2021-03-01 15:00:00.0",
        "offsale": "2021-12-29 01:00:00.0",
        "eventDateTime": "2021-12-29 01:00:00.0",
        "tickets": [
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "1",
                        "currency": "USD",
                        "faceValue": 4.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    },
                    {
                        "ticketTypeId": "000000150001",
                        "priceLevelId": "1",
                        "currency": "USD",
                        "faceValue": 4.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Desc: Level 1 Test Offer",
                        "offerDescription": "Desc: Level 1 Test Offer",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": true
                    }
                ],
                "available": 0,
                "total": 3588,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "3",
                        "currency": "USD",
                        "faceValue": 2.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    },
                    {
                        "ticketTypeId": "000000150001",
                        "priceLevelId": "3",
                        "currency": "USD",
                        "faceValue": 2.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Desc: Level 1 Test Offer",
                        "offerDescription": "Desc: Level 1 Test Offer",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": true
                    }
                ],
                "available": 0,
                "total": 15147,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "0",
                        "currency": "USD",
                        "faceValue": 5.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
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                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": true
                    }
                ],
                "available": 0,
                "total": 15147,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            }
        ],
        "venueId": "107157"
    }
}

Error response when password is not found

If the password is invalid, the request will return non-protected offers and the following error message in the response

Request Response

https://app.ticketmaster.com/partners/v1/events/{event_ID}/availability?apikey={apikey}&password={passcode}
{
    "event": {
        "id": "0D005A6102AF33C3",
        "restrictSingle": false,
        "safeTixEnabled": false,
        "eventTicketLimit": 0,
        "onsale": "2021-03-01 15:00:00.0",
        "offsale": "2021-12-29 01:00:00.0",
        "eventDateTime": "2021-12-29 01:00:00.0",
        "tickets": [
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "0",
                        "currency": "USD",
                        "faceValue": 5.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 0,
                "total": 1720,
                "seating": "general",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "4",
                        "currency": "USD",
                        "faceValue": 1.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 0,
                "total": 15147,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "3",
                        "currency": "USD",
                        "faceValue": 2.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 0,
                "total": 15147,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "2",
                        "currency": "USD",
                        "faceValue": 3.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 0,
                "total": 15147,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "1",
                        "currency": "USD",
                        "faceValue": 4.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 0,
                "total": 3588,
                "seating": "reserved",
                "currentTicketLimit": 0,
                "inventory": [],
                "eventTicketLimit": 0
            },
            {
                "offers": [
                    {
                        "ticketTypeId": "000000000001",
                        "priceLevelId": "0",
                        "currency": "USD",
                        "faceValue": 5.00,
                        "charges": [
                            {
                                "reason": "service_tax",
                                "type": "tax",
                                "amount": 6.33
                            },
                            {
                                "reason": "order_processing",
                                "type": "fee",
                                "amount": 0.0
                            },
                            {
                                "reason": "service",
                                "type": "fee",
                                "amount": 168.6
                            }
                        ],
                        "offerName": "Standard Ticket",
                        "offerDescription": "Standard Ticket",
                        "eventTicketMinimum": 1,
                        "restrictedPayment": false,
                        "sellableQuantities": [
                            1,
                            2,
                            3,
                            4,
                            5,
                            6,
                            7,
                            8,
                            9,
                            10,
                            11,
                            12,
                            13,
                            14,
                            15,
                            16,
                            17,
                            18,
                            19,
                            20,
                            21,
                            22,
                            23,
                            24,
                            25,
                            26,
                            27,
                            28,
                            29,
                            30,
                            31,
                            32,
                            33,
                            34,
                            35,
                            36,
                            37,
                            38,
                            39,
                            40,
                            41,
                            42,
                            43,
                            44,
                            45,
                            46,
                            47,
                            48,
                            49,
                            50
                        ],
                        "protected": false
                    }
                ],
                "available": 27,
                "total": 2622,
                "seating": "reserved",
                "currentTicketLimit": 2,
                "inventory": [
                    {
                        "section": "FLRB",
                        "row": "13",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQR2GEZTUOI",
                            "IZGFEQR2GEZTUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRB",
                        "row": "25",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQR2GI2TUOI",
                            "IZGFEQR2GI2TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRB",
                        "row": "37",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQR2GM3TUOI",
                            "IZGFEQR2GM3TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRB",
                        "row": "49",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQR2GQ4TUOI",
                            "IZGFEQR2GQ4TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRA",
                        "row": "1",
                        "seats": [
                            10
                        ],
                        "places": [
                            "IZGFEQJ2GE5DCMA"
                        ],
                        "areas": [
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRA",
                        "row": "13",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQJ2GEZTUOI",
                            "IZGFEQJ2GEZTUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRA",
                        "row": "25",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQJ2GI2TUOI",
                            "IZGFEQJ2GI2TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRA",
                        "row": "37",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQJ2GM3TUOI",
                            "IZGFEQJ2GM3TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRA",
                        "row": "49",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQJ2GQ4TUOI",
                            "IZGFEQJ2GQ4TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRC",
                        "row": "1",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQZ2GE5DS",
                            "IZGFEQZ2GE5DCMA"
                        ],
                        "areas": [
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRC",
                        "row": "13",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQZ2GEZTUOI",
                            "IZGFEQZ2GEZTUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRC",
                        "row": "25",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQZ2GI2TUOI",
                            "IZGFEQZ2GI2TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRC",
                        "row": "37",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQZ2GM3TUOI",
                            "IZGFEQZ2GM3TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    },
                    {
                        "section": "FLRC",
                        "row": "49",
                        "seats": [
                            9,
                            10
                        ],
                        "places": [
                            "IZGFEQZ2GQ4TUOI",
                            "IZGFEQZ2GQ4TUMJQ"
                        ],
                        "areas": [
                            {
                                "description": "Floor",
                                "name": "FLOOR",
                                "areaId": "5",
                                "areaLabel": "zone"
                            },
                            {
                                "description": "Odd Sections",
                                "name": "ODDS",
                                "areaId": "12",
                                "areaLabel": "descriptive"
                            },
                            {
                                "description": "Reserved Seating",
                                "name": "RESV",
                                "areaId": "6",
                                "areaLabel": "location"
                            }
                        ],
                        "attributes": [],
                        "hasEvenOddMix": true
                    }
                ],
                "eventTicketLimit": 0
            }
        ],
        "venueId": "107157"
    },
    "tmError": {
        "message": "The requested passcode could not be found"
    }
}

Partner API Password Protected Cart Reserve

The Partner API endpoint Reserve tickets and create a Cart [POST] will return cart response for the protected offers.

Password Parameter

Parameter Description Type Example Required
password Passcode to be provided as a parameter to include the offers associated with that password string “disney” No

Response when password is found

Request Response

https://app.ticketmaster.com/partners/v1/events/{event_ID}/cart?apikey={apikey}
 
{ 
    "reserve" : {
       "tickets":[ { 
            "quantity":1,
            "id":"…"
        }],
        "password": "passcode"
  }  
{
  "cart_id" : "b6f0a157-f0e9-4880-83de-a6fb6679c0e6",
  "cart" : {
    "items" : [ {
      "type" : "ticket",
      "id" : 1,
      "areas" : [ {
        "description" : "Price Level 1",
        "id" : 0
      }, {
        "description" : "Floor",
        "id" : 5
      }, {
        "description" : "Reserved Seating",
        "id" : 6
      }, {
        "description" : "Odd Sections",
        "id" : 12
      }, {
        "description" : "Front Rows",
        "id" : 14
      }, {
        "description" : "You WILL get wet!",
        "id" : 18
      }, {
        "description" : "Full in-seat service",
        "id" : 20
      } ],
      "tickets" : [ {
        "description" : "Desc: Level 1 Test Offer",
        "id" : "000000150001",
        "quantity" : 1,
        "inventory_type" : "PRIMARY",
        "charges" : [ {
          "price" : 0.00,
          "type" : "distance",
          "quantity" : 1,
          "tax" : 0.00
        }, {
          "price" : 0.00,
          "type" : "facility",
          "quantity" : 1,
          "tax" : 0.00
        }, {
          "price" : 5.00,
          "type" : "face_value",
          "quantity" : 1,
          "tax" : 0.00
        }, {
          "price" : 168.60,
          "type" : "service",
          "quantity" : 1,
          "tax" : 6.33
        } ]
      } ],
      "ga" : false,
      "totals" : {
        "currency_code" : "USD",
        "fee" : 168.60,
        "grand" : 179.93,
        "merchandise" : 5.00,
        "tax" : 6.33
      },
      "event_id" : "0D005A6102AF33C3",
      "num_seats" : 1,
      "x-num" : 3,
      "row" : "1",
      "section" : "FLRC",
      "start_seat_number" : "9",
      "end_seat_number" : "9",
      "is_ga" : false
    } ],
    "totals" : {
      "currency_code" : "USD",
      "delivery" : 0.00,
      "fee" : 168.60,
      "grand" : 179.93,
      "merchandise" : 5.00,
      "tax" : 6.33,
      "unpaid" : 179.93,
      "upsell" : 0.00
    },
    "hold_time" : 300
  }
}

Error response when password is not found

Request Response

https://app.ticketmaster.com/partners/v1/events/{event_ID}/cart?apikey={apikey}
 
{ 
    "reserve" : {
       "tickets":[ { 
            "quantity":1,
            "id":"…"
        }],
        "password": "passcode"
}  
{
    "error": {
        "message": "Inventory Authorization Failure: Given auth token(s) were incorrect",
        "code": 20186,
        "http_code": 500,
        "severity": "ERROR"
    }
}